Refund policy

Return & Refund Policy

At Mirthcart.in, we strive to provide our customers with high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

🔄 Returns

We accept returns under the following conditions:

  • The item must be damaged, defective, or incorrect at the time of delivery

  • The return request must be raised within 3 days of delivery

  • The product must be unused and in its original packaging with all tags intact

To request a return, please contact us with:

  • Your Order Number

  • Clear photos/videos of the product showing the issue

❌ Non-Returnable Items

We do not accept returns for:

  • Change of mind or personal preference

  • Used or damaged products caused by the customer

  • Items without original packaging

  • Products marked as non-returnable on the product page

💰 Refunds

  • Once your return request is approved, we will process your refund

  • Refunds will be issued to the original payment method

  • It may take 5–7 business days for the refund to reflect in your account

🔁 Replacement Policy

  • In case of damaged or defective items, we may offer a replacement instead of a refund, depending on product availability

  • Replacement items will be shipped at no extra cost

🚚 Return Shipping

  • In most cases, customers may be required to self-ship the product to the provided address

  • Return shipping charges may be non-refundable unless the product is defective or incorrect

⏳ Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your bank or payment provider (processing times may vary)

  • If the issue persists, contact us for assistance

⚠️ Important Note

As we operate as a dropshipping business, some products are shipped directly from suppliers. Therefore:

  • Reverse pickups may not always be available

  • Processing times for returns and refunds may be slightly longer

📞 Contact Us

For any return or refund queries, please contact us:

We aim to respond within 24–48 business hours.

Thank you for shopping with Mirthcart.in!
Your satisfaction is important to us.